Case Study


Field workers take the initiative to record activities and impacts at the grassroots level, in the form of case studies. These are then documented at the Headquarters, in both English and Hindi. These wonderful, uplifting and often enlightening stories are then widely disseminated: they are published in our newsletters, shared with project partners, other CSO’s, the media and used in training programmes.

Here are a selection of some of the very vibrant case stories from the NEED project areas. If you would like to see the complete list or order a copy of a case study covering a specific thematic area for your presentation or workshop, please contact us.

Women Empowerment
Income Generation
Conservation-Linked Livelihoods
NFEC (Non Formal Education Centre) Schools
Health and Sanitation
International Volunteers

To order a copy of ‘She Did It! Stories on How Entrepreneurship Changed Women's Life" (English) - n anthology of live case studies profiling poor women participants of NEED's programmes click here.

If you would like to regularly receive a copy of Woman for Change, our quarterly international newsletter, or would like to contribute to its publication, click here.
 
Women Empowerment

Challenging Cultural Discrimination: Sakirunnisha’s Story

In the patriarchal communities of rural India, a divorced women is often ostracised from the community and, without a husband or father to rely on, becomes destitute. This is the remarkable story or Sakirunnisha. Divorced by her husband, Sakirunnisha found herself, at just 28 years old, with little respect and no source of income. She returned to live with her parents, feeling that she had no options and grew increasingly despondent.

But today, Sakirunnisha is president of the Ekta SHG of Rahilamau village in the Sitapur District. Sakirunnisha earns a good living and has motivated other women into independence. She has earned great respect in the village for helping improve the lives of many within her community.

When NEED staff first went to Rahilamau to set up the Self-Help Group, only Sakirunnisha showed interest in the concept. She went on to mobilize women of her community to join the group, explaining the benefits and providing encouragement. To date NEED staff remain very grateful to her, knowing that without her help it would have been impossible for them to do their work in Rahilamau. Thanks to her effort, 17 members joined the group out of which 15 members are from a minority community. This was a great achievement as people from minority communities simply close their doors to any outsiders.

By choosing Sakirunnisha as their leader, the women of Rahilamau challenged the cultural norms and showed their faith in her. As well as being group leader, she also started learning Chikan and Zardozi stitching and embroidery work at the Kaluapur Center run by NEED. With concerted effort, she quickly picked up the embroidery skills and now trains other women at Kaluapur Training Center.

In her role as president of the group, Sakirunnisha has persuaded the bank to prepare a Cash Credit Limit for the group. She also brought a medical team from the government Primary Health Center for health check-ups for the community. The medical professionals in this team were so impressed that now they fix a date in advance and regularly come to the village to provide health check-ups. They have also issued health cards to each of the villagers.

It probably goes without saying that her association with the group has also helped Sakirunnisha personally. She was alone when her husband divorced her, with even her family members treating her as burden. With the support and friendship of the group members she doesn’t feel alone any more. “ I feel great pride and a sense of responsibility towards the group.”

What the future holds

Sakirunnisha plans to increase her customer base. She wants to open a tailoring shop in partnership with other group members. They have identified a shop in the main village market but do not yet have the funds to proceed. Moreover, they have decided that they want to improve their skills before entering the market. In the meantime, Sakirunnisha is focussing on identifying potential customer groups in the village.

What women empowerment means for Sakirunnisha

Sakirunnisha tells us, “ I feel that I have been given the opportunity to change people’s perception of me. Maybe even I have helped change what the whole community thinks about divorced women. I want my story to be a source of inspiration for other women.”
 
Income Generation

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Bakery warms the village economy

This story is an example of how NEED’s work has helped generate sustainable employment, building on the local village economy through community mobilisation in 15 villages of the Kakori block.

NEED have been working in the village of Kakori since 1999. During this time, our workers had the chance to observe many aspects of village life. One thing that we noticed was the great popularity of bakery products such as bun, cakes, biscuits etc in the villages. For generations, this demand had been met by traders from Gaizabad. The trader had a strong network of intermediaries, selling the bakery products at a high price by the time they reached the villages.
We asked the villagers why they bought these products from outside: would it not be posssible to produce these things in the village itself? People generally held the belief that such products can only be produced by the urban entrepreneurs.

Entrepreneurship develoment lies at the center of our livelihood promotion activity. We work to develop the entrepreneurial skills in our group members to find solutions to satisfy existing needs in their local communities. In this way, NEED supported and facilitated the Kakori community to establish a fully-fledged bakery unit in Gorahmau.

Training and Skill Upgradation

A skilled baker was hired as a trainer and provided extensive training to the women from the Self Help Groups in this area. Skill upgradation training continued to improve the quality of their work and to slowly expand the unit by production of more items. The bakery unit now produces several different kind of snacks - cakes, biscuits, rusk and bun (paw).

Success of the bakery

  • Consumer awareness: villagers who have stopped purchasing snacks from urban traders, instead they now buy the products of the bakery which are produced by their own village women.

  • Employment Opportunities: the unit has altogether provided 40-50 women in 15 villages with the change work together, to deal with people, create their own identities and live their lives with pride, dignity and confidence.

  • Income Generation: The establishment of the bakery has ultimately led to the establishment of many retail shops selling the bakery products earning the women retailers 700-1,000 Rs per month. The women employed in the main unit earns 3,000-4,000 Rs per month from the sales.

  • Women Empowerment: It has also given them the opportunity to come out of their houses and deal with people thus making them more confident.

  • Alternative employment in village: the establishment of the bakery unit has given the village economy an alternative source of income from agriculture (which has over-reliance and inherent instabilities)

  • A successful, demonstrative example of livelihood generation: which can be replicated by other villages. NEED by supporting the women groups to establish the bakery unit has indeed made a successful attempt by providing and example before the villagers (SHGs) and other organizations working for rural poor an example of promoting value driven livelihood.

The bakery now serves as a fine example of raising development levels in the villages by keeping incomes circulating in their local economy.

 
Conservation-Linked Livelihoods

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Diversification for customer satisfaction

Narendra Singh is presently engaged in the production of a wide variety of farm produce, diversified according to the seasons and the tastes and preferences of the customers. From an early stage, Narenda decided to focus his efforts on customer satisfaction - producing goods in accordance with market demand and supply has been the key to the success of his unit. He now has his own production unit, where fruits and vegetables are processed and pickles, chutney, jam and squashes are prepared.

Narendra Singh is a farmer. He was earlier engaged in the production of wheat in his fields, but his land was rain fed and a lack of irrigation meant production was low. Also, Narendra was unaware of the modern tecnology and equipment available for improving yields. For these reasons, his wheat farming didn’t fetch sufficient income. With rising inflation rates, fulfilment of basic necessecities was becoming difficult.

Under the DASP Project www.theneed.org/ruralasset NEED started forming SHGs in Narendra’s village and Jai bhole SHG was formed. The group consists of 11 members and Narendra Singh was one of the members. After formation of the group saving and interlining activities began. Also various awareness-generating programmes were arranged for these people on livelihoods. Iinformation regarding agriculture and its allied activities were provided to these members. The programmes motivated Narendra to reconsider his farming ventures and after discussing with NEED staff and the other group members, decided to start production of pickles. As this was the winter season and vegetables were cheap and available in abundance he decided to produce mixed pickle. After proper training and guidance the production started.

Every year a mohatsav is held in the village called Bhadau Mohatsav. His pickle-selling venture was started from this mohatsav. People liked the pickle and the whole lot was sold. This motivated Narendra and he started producing other products like Chatni (paste of ginger and honey), Avola murabba, Mixed fruit jam and Chilli pickle. The produce was sold all over the village and Narendra earned good profits.

Narendra further expanded his production and started producing products according to the season. According to market demand and the taste of his customers production was further expanded. In summers, he made squash of the different fruits available, as well as lemon juice.

The training and awareness programmes helped raise his awareness and knowledge levels. Now he has started earning sufficient income and is secure about the future of his family and children. Narendra’s enterprise is the best example of successful micro-enterprise establishment in the area. Today, Narendra says, “NEED pointed me in the right direction - otherwise I would never have broken out of the vicious circle of poverty and ignorance I was in.” NEED is continuously working with people like Narendra to provide them a decent living through formation of SHGs and livelihood promotion. In this way, we ensure the economic as well as social upliftment of the poor.

 
NFEC Schools

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Child earns his right to education

Pradeep Kumar is an eight year old child, living in Madaripur village in the Mohmadabad block of Sitapur District. He and his family live in utter poverty.

Pradeep always had a deep desire to go to school, but the nearest school is situated six kilometres away from his house. Additionally, contrary to their son’s wishes, his parents were opposed to the idea of sending him to school. Instead they preferred to employ him in physical labour, earning them about 25 Rupees a day. They thought that sending him to school was a sheer waste of time and money. Another reason for not allowing him to attend, was that in order to reach the school one had to cross a pond, which is filled with water for at least six months a year and too deep to cross with ease and particularly dangerous for children.

Meanwhile, with the help of the Global Fund for Children, the support of the local women’s Self Help Groups and the community, NEED were opening a non-formal school exclusively for deprived children. The NEED team visited the parents of Pradeep and told them of the advantages of sending children to school. But Pradeep’s parents were adamant that he should work and forbid his enrollment.

Showing strong will and determination, Pradeep somehow managed to come to school from time to time without the knowledge of his parents. Seeing his enthusiasm and commitment for education, the Self Help Group and the teacher again called a meeting with Pradeep's parents urging them to release Pradeep from his labour and enroll him in education on fully-fledged basis. They explained that if Pradeep continued to labour and is not educated he would not only remain earning Rs. 25 per day, but his physical growth would also be affected. Besides which, earning money through a child of eight is a legal offence. After a flow of debate and argument, Pradeep’s parents came to understand and internalize the value of education and the long-term multiplier effects, and agreed to send his child to the school.

Pradeep now regularly attends classes and has been performing wonderfully in literacy, numeracy, art and drawing. He says that he loves coming to school and one day might like to be a teacher himself.
 
Health and Sanitation

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Project Inputs:

Jan Sawasthya Base Line Survey:
The very first step began with the development of very focused four pages questionnaire. We discovered that many villagers did not have access to safe drinking water. Most of the common hand pumps were not functioning and the well water was polluted and people were drinking this polluted water.
Out of 2,000 surveyed families only 46 families had toilet facilities in their houses. In our survey year 14% of pregnant women miscarried and 6% died due to inadequate medical facilities, or improper diet and food habits.
Out of 971 families 21% were affected by jaundice, 32% affected by viral fever, 13% families affected by tuberculosis and 34% affected by asthma. People of the villages were unaware of the vaccination benefits for their children. The awareness level of the people in the villages was very low, also due to inaccessibility and poverty, people could not avail health facilities.

Jan Sawasthya Sambad: We identified and selected 30 women from the project villages where selected and given first 6 days training programmes. 15 of the trained women are appointed as village health guides for the project.

Awareness raising for cleanliness and Sanitation followed by distribution of safe drinking kits

Information and promotions regarding health, immunisations, family planning , girls literacy, social evils etc is being spread through wall writings (peoples homes, school buildings, village health centers etc) and poster campaigns.

The base line data also showed the poor sanitation condition of the villagers. Awareness generating meetings were held for the same. A rally was organised for cleanliness and sanitation. 40 villagers consisting of school children, village health guides, SHG women participated in the rally with banners and posters. The objective of the rally was to make people aware about sanitation and cleanliness.

We here at NEED are working under health issues with an objective of Improving the health conditions and direct delivery services among the deprived women and children community by way of building a cadre of local women health guides cum counselors in the form of community cantered service, Ensuring very timely immunization, vaccination and other associated preventive interventions followed by nutrition, water and sanitation and thereby ascertaining the decline in IMR, MMR and malnourishment.

Knowing that women play the major role in our developmental programmes in the past, we have planned to strengthen the ongoing Women Owned Self Help Groups who will finally take the leadership in developmental programmes. But the criteria used in selection of the beneficiaries is primarily through involving local village based Self Help Groups, Panchayati Raj Institutions, Community leaders, Teachers followed by the socio-economic cum cultural deprivation of the community. This is how,

  1. Jan Sawasthya Base Line Survey (Community Health Base Line Survey)

  2. Jan Sawasthya Sambad (Community Health Communication) and Safe drinking demonstration and campaign followed by distribution of safe drinking kits.

  3. Jan Sawasthya Siksha Kendra i.e. JSSK (Community Health Education Centre)

  4. Jan Sawasthya Poshan (Community Health Nutrition)

  5. Jan Sawasthya Learning Materials (Community Health Learning Materials)

Community driven initiatives on the above core areas of rural health are the principal areas of concern that organization has intensively been engaged in providing strong service driven health support.
 
International Volunteers

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NEED has also worked diligently to share our grass roots experiences with a number of volunteers around the world. We have had a rich tradition of volunteers from all over the world at premier educational institutions. In the past three years, we have been very fortunate to see some of the best international talent volunteer with us in grass roots organizing. After volunteering for NEED, they have continued to pursue demanding careers in Academia, the corporate world, and development organizations. We welcome anyone interested in learning more to fill out the "contact us" section of this web-page, and consider volunteering for NEED.
The following great volunteers have already spent many-many days both at head quarter and fields of NEED, Lucknow

  1. Susan Stiner, Jena, Germany
  2. Rachel Belton, Trickle Up, New York, USA
  3. Arun R. Palakurthy, Ex Student of Dartmouth University, New York, USA
  4. Katty D. Rudder 103 Concord Place Syracuse, NY, USA 13210 315-474-0656
  5. Monica Gadkari, Student George Town University, USA
  6. Ms. Anamaria Aristizabal, Environmental Scientist, Colombia
  7. Nathalie Mercier, Belgium
  8. Sherry Conrads, New York, USA

Although a couple of post volunteer report are given below but in case you need any one's report, you can always place a demand via e-mail (need@satyam.net.in or info@indianeed.org)

Arun Palakurthy--New York, USA

Upon completion of my second visit to Lucknow, I was delighted to see the significant progress and and continued development of the NEED organization under the leadership of Anil Singh, and the dedicated hard work of all of the NEED staff. In the short time of four years, NEED has expanded its outreach throughout rural UP, now reaching more than 26,000 women. The organization has added new service programs such as a Child Help Line (CHL), to meet the needs of abused and homeless children throughout Lucknow, and has moved into development of eco-friendly and sustainable agriculture promotion. In addition, Anil has managed to form a strong outreach to friendly NGOs and individuals throughout the world. I recently had the opportunity to host Anil in a visit to New York City, where he met with many friendly NGOs and citizen groups, continuing to developing a network of partnerships that I believe will provide NEED with significant organizational leverage to continue its explosive growth in the years to come.

As a readers of this newsletter, many of you are probably keenly aware of these many accomplishments, and undoubtedly aware of many others that I have failed to mention. However, it is valuable to reflect on these accomplishments in context of the greater organizational development of the past four years. On one axis, the development represents much greater depth in the services that were provided just four years ago. When I made my initial visit, I had the fortune to visit one of the two Non-Formal Education centers (NFEs). These schools served mostly children aged three to five in providing them rudimentary preparation for elementary school education. Currently these two NFEs have become eight. In addition, NEED has helped open two formal schools provide education through the eighth grade to more than 250 girls and boys. During my visit, I had the opportunity to visit the Gularamau in formal school. As I entered the school, the first graders were all shouting out the ABC's in unison, while the upperclassmen were studying biology. In each of the four teachers, I saw a sincere commitment and dedication to educating the students. In addition, NEED has not been complacent to simply continue to develop its existing programs. It has also taken the initiative to expand the services it provides. The CHL is a strong example of how NEED has chosen to define its social mandate in broad terms.

Debbie Stenner, London, UK

I arrived in Lucknow on January 10th, 2005 - straight from two years' working at a marketing consultancy in Bath, England. My interest in development issues, particularly livelihood generation and fair trade, had been growing over many years. And although I have enjoyed working and traveling in Asia in the past, I had yet to visit India. So when I got in contact with NEED through the Ashoka Foundation, I decided to take a trip.

I was welcomed into the volunteer's quarters at Anil Singh's (the CEO) family home above the office, and was quickly made to feel one of the family and one of the NEED team. There was plenty of work to get involved with straight away in the documentation division - helping compile case studies, newsletters, proposals and reports. This gave me a broad insight into the many activities tackled by NEED and some ideas for how I could fit in and help out.

Before long I got more involved in planning and communication and was pleased to find my export marketing background to be of huge benefit to their blossoming fair trade division. After a few months, (which saw me settle into my own flat in Lucknow and join a local yoga school,) I was given the responsibility of managing the planning and roll-out of a social marketing strategy for NEED's fair trade producer groups. Working with the team, we put together marketing literature, developed a 12 month plan, devised a fair trade marketing training programme for producer groups, built a database of European Fair Trade companies, started to develop a women's product brand and arranged a product display room. I even helped design some new products for the European market - a kaftan style top and a duvet cover set - that was great fun.

Before coming to NEED, I had tried not to build any preconceptions of what my volunteering experience at an Indian NGO would be like. But I could hardly have dared hope for a richer, more diverse experience. From visiting one of the Non-formal Schools in the mango block of Lucknow (Kakori) to manning reception at a statewide CSO meeting, to attending a Fair Trade workshop in Delhi, Mr Singh made sure that I really got involved and learnt loads.

My six months at NEED saw many great events and big changes, the completion of the Woman centre (inaugurated with 24 hour Ramayan chanting!), the launch of a fully-fledged microFinance division, the introduction of handmade paper livelihood training… But I got the feeling that things are always like that at NEED. Mr Singh is one of the most proactive people I have ever met. Under his leadership, NEED is emerging as a most professional, prolific and multi-functional NGO. I extend my most heartfelt thanks to everyone at NEED, who helped me understand the complex issues facing India's rural poor, showed me some city sites and were patient with my pigeon Hindi.